0864 000 325

orders@dclfoods.com

0861 DCL FOOD

0861 325 3663

International Number

+27 11 437 8300

About Us

Suppliers to the Hotel & Catering Industry

Order online
DLC

Loyal service from D.C.L. Foods

Since 1985, DCL Foods has been supplying quality products and speedy service to the catering industry. Our aim is to provide a one-stop shop for customers. Our basket of goods include pre-cooked marinated spare ribs, marinated chicken, bulk and portioned fresh meat, fish, spices, sauces, groceries, cold meats, dairy products, packaging and cleaning materials. When ordering your products from DCL Food Distributors, you will be making one phone call and receiving one invoice for hassle free account management, which cuts down on phone calls, ensuring speedy delivery – saving you time and money. Not only are we competitive, but our loyal service to you, our client, is of paramount importance.

DCL Food Distributors has its own high quality, value added products, which undergo extreme hygienic manufacturing standards. All meats used in our products are of the highest quality and matured on our premises under the watchful eye of our specialized staff. We also manufacture high quality cleaning materials such as liquid soaps and disinfectant materials. DCL Food Distributors has 18 trucks, which deliver to the Hartebeespoort dam & Vaal area twice weekly & daily in the greater Gauteng area. We deliver to Secunda, Witbank, Warmbaths, Rustenburg, Klerksdorp, Potchefstroom, Standerton, Heidelburg and surrounding areas.

Reps and delivery staff are well presented in smart DCL uniforms, conveying the professional image of the business. We have a loyal client base as far as Durban and Cape Town. The launch of the DCL Food Distributors on-line ordering system adds further to increased service levels. DCL Food Distributors is built on good service, says the management. “It is very important to us, and we strive constantly to give better service than the rest. We have been in the restaurant business ourselves and we understand the needs of the restaurateur. We ensure that deliveries are made promptly in the day, since I know that restaurateurs and managers don’t want to be unpacking goods when they should be attending to the customers’ needs.”

D.C.L. Foods
D.C.L. Foods
D.C.L. Foods
D.C.L. Foods

Both partners have a hands-on approach to running the business. By constant structuring and our ever-improving service and quality, we have gained the respect of many loyal customers and give them loyal service in return. By making sure that every division of our business is supervised by us, we leave nothing to chance or error.” Trusting us with your business would be a sound and wise decision to ensure that you get the best, most efficient service on the market.”

If there are any improvements, suggestions or complaints please contact us on the following email address: admin@dclfoods.com

VISION

The personal development and cultivation of enriching relationships for all our employees in the interest of creating a value chain of satisfied customers. Our competitive prices further help entrepreneurs to develop their businesses to their fullest potential, in terms of product availability, and our ability to deliver orders timeously. Our sales team is constantly trained and developed to assess the needs of our clients and to provide recommendations in terms of market trends. These recommendations play an important role in assisting our clients with their own needs analysis to contribute and optimise their business performance.

MISSION

To create and distribute products that are of the highest quality yet priced competitively. To motivate all DCL employees to practice our vision and for all clients to benefit from our reason for being. To play an important role in the development of our employees to live the best lives and also be able to give their best when it comes to customer care.

BELIEFS

We believe that South African businesses can only achieve success if all related stakeholders can contribute to the supply chain, services delivery and support that would promote development. Companies can only achieve harmony, success and well-being once they have implemented structures that promote personal development for its employees. In return they will be able to provide the service and care all clients desire.

VALUES

We operate under 5 core values to contribute to the development of successful business industries within the food, catering and hospitality sectors. These values are underpinned by our constant drive to enhance employee awareness around customer service. Our values are:
=

Integrity

We act with integrity by doing the right thing even when nobody is watching.
=

Respect

We honor the dignity of people and treat our colleagues and customers with respect.
=

Punctuality

We do what we say we will do when we say we’re going to do it.
=

Teamwork

We exist as a team to support each other in creating a superior work environment contributing to deliver an exceptional customer experience and within the process nurture employees to become self-empowered.
=

Accountability

We acknowledge ownership and accountability for our actions and accept responsibility for their consequences.